Privacy Policy
The website of Zante Atlantis Hotel on atlantiszante.gr provides clear and transparent information to its users regarding the collection and processing of personal data through this Privacy Policy. Our objective with this policy is to empower users with an understanding of why we collect specific personal data and how we utilize it. This policy applies to all users, including those who browse the website without registering or subscribing, as well as registered users or subscribers. By using our website, users implicitly express their full consent and unwavering agreement with this Privacy Policy.
Zante Atlantis Hotel holds the utmost regard for the personal data of its website users, making their security a top priority. We handle all personal data with meticulous care and consistently adhere to the relevant European Union regulations and applicable national laws and legislation. As the data controller of the personal information we collect, we diligently implement the necessary organizational and technical measures to ensure the security and protection of this data, fully complying with the principles governing secure data management.
Our website collects and processes personal data as part of its services. Personal data includes information that can be linked to an identifiable individual, such as names, email addresses, telephone numbers, and IP addresses. Data is collected from the information provided voluntarily by users through the website’s forms. Additionally, some supplementary data may be gathered through the use of cookies. The following comprehensive information regarding user data underscores our commitment to transparency and respect for individual rights and privacy. If any user wishes to seek clarification, make a request, or ask questions, they are encouraged to contact us anytime by sending a message to zanteatlantishotel@gmail.com.
The website of Zante Atlantis Hotel collects only the absolutely necessary personal data in the context of compliance with the law and the proper provision of its services and functions. Data collection and processing adhere to existing legislation and are executed for specific, explicit, and legal purposes. We diligently implement appropriate technical and organizational measures to ensure data security, guarding against unauthorized or unlawful processing, loss, destruction, or damage. These security measures undergo regular reviews to ensure effectiveness. Data is retained for no longer than necessary, except when required by legal obligations, archiving purposes, accounting, statistical analysis, or the establishment, exercise, or defense of legal claims. Data management and storage comply with the General Data Protection Regulation (EU) 2016/679 and the applicable Greek legislation on the protection of personal information.
The website collects personal data voluntarily provided by users through its forms, which may include names, email addresses, telephone numbers, and the content of messages sent to Zante Atlantis Hotel. Furthermore, we may gather information about users’ visits and activities while using our services. For instance, to facilitate users’ access to our website, our servers may record information about their devices and browsers, including IP addresses, software, hardware, and geographic locations. In addition, we may employ cookies, pixels, and beacons to gather information about user behavior, including pages visited, search queries submitted, and content viewed on the website.
Data collected by the website serves the following purposes:
• Providing users with the website’s functions, content and services.
• Analyzing and improving the website’s functions, content and services.
• Responding to user queries and requests.
• Sending non-promotional updates and notifications for which users have granted consent.
• Distributing newsletters via email to users who have opted to receive them, along with updates on relevant promotions.
• Offering statistical information to third parties while safeguarding user anonymity.
• Ensuring the website’s security, preventing fraud and safeguarding against malware.
• Protecting our legal rights and complying with applicable laws and government requests.
Only Zante Atlantis Hotel has access to the personal data collected on its website, and this data is not shared with third parties for further use, except when required and permitted by applicable law to fulfill the purposes mentioned above. Data is processed by authorized personnel under Zante Atlantis Hotel’s control, selected based on their professional qualifications, technical expertise, reliability, and personal integrity, ensuring data privacy. In addition, third-party service providers cooperating with us may process specific data on our behalf, following our instructions. We do not engage in the sale of user data.
Our website does not collect sensitive personal data, and we kindly request users not to submit such data (e.g. social security numbers, information related to racial or ethnic origin, political views, religious or philosophical beliefs, sexuality or sexual orientation, criminal records, union membership) in any form through our website. Moreover, we do not collect, record, inspect, process, or store users’ financial data, such as credit card details.
Data collected on the website is not retained for a period longer than necessary for the purposes for which it was collected and processed. In general, data is retained for a period not exceeding ten (10) years, unless required by a legal obligation or right. Data may be transferred to other countries, both within and outside the EU, with appropriate guarantees to comply with data protection legislation.
Users of our website have the following rights related to their data:
• Access to their data.
• Correction of inaccuracies in their data.
• Deletion of their data (unless legal obligations or direct legal interests require data retention).
• Restriction of data processing.
• Objection to data processing.
• Data portability.
Users also have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. Furthermore, they retain the right to lodge a complaint with the relevant data protection authority if they believe that their rights under GDPR have been violated. Users can contact Zante Atlantis Hotel via email to exercise any of these rights. We will respond within one (1) month from the date of receiving the request, with the possibility of a two (2) month extension if needed.
WebHotelier Technologies Limited company (Mnasiadou 9, Nicosia, Cyprus) operates the online booking system of Zante Atlantis Hotel. WebHotelier is a certified PCI-DSS Level 2 Service Provider audited monthly by Trustwave. It processes personal data to manage bookings and payments on behalf of Zante Atlantis Hotel. Users should read WebHotelier’s Privacy Policy and voluntarily determine whether they wish to provide their personal data in order to make an online booking. Users can contact WebHotelier’s Data Protection Officer at dpo@webhotelier.net for any information or clarification they may need.
Cookies are files containing a small amount of data. They are downloaded to a user’s device when visiting a website. They do not identify the user but can be linked to other user-related data stored by the website. Cookies can be permanent or session-based. Permanent cookies remain active until their expiration or deletion by the user, while session-based cookies expire when the browser is closed. The website of Zante Atlantis Hotel uses cookies to optimize content, analyze traffic, and offer the best possible online experience to users. Cookies serve the following purposes:
• Strictly Necessary Cookies: These cookies are essential for providing the website services.
• Functionality Cookies: These cookies provide a personalized website experience and remember user choices.
• Tracking/Performance Cookies: These cookies analyze user interactions to optimize performance and enhance the website’s content. They do not collect identifiable user information, ensuring anonymity. By using statistics provided by Google Analytics (Privacy Policy), we collect and analyze information about which of the website’s pages are visited most frequently, how users use the website, and whether they encounter error messages on its pages.
• 3rd Party Cookies: Some website sections may use cookies from affiliates, advertisers, sponsors, or third-party websites/applications (e.g. YouTube videos). Users are encouraged to review each third party’s Privacy Policy for information on their cookies.
If users do not wish to receive cookies, they can modify their browser settings to receive notifications about cookie usage or to block them. However, blocking cookies may affect the website’s ability to provide its services and certain functions. Failure to modify such settings implies acceptance of cookies. For more information on preventing the use of cookies or deleting cookies, users can use the following links:
• https://support.google.com/chrome/answer/95647 (Google Chrome)
• https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox (Mozilla Firefox)
• https://support.apple.com/en-gb/guide/safari/sfri11471/mac (Safari)
• https://support.microsoft.com/en-gb/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d (Internet Explorer)
• https://support.microsoft.com/en-gb/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd (Microsoft Edge)
They can also click here to block Google Analytics cookies and visit allaboutcookies.org to learn more about cookies.
The use of our website implies full consent and unwavering acceptance of its Privacy Policy by users. This policy applies to all users, including those who browse the website without registration or subscription, as well as those who are registered or subscribers. Users who do not agree with this policy are advised to refrain from using the website’s content and services. The Privacy Policy may be unilaterally modified or changed at any time without prior notice, so users are advised to check regularly for updates. For inquiries or concerns, users can contact Zante Atlantis Hotel via email at any time.